<a href="/index.php?id=2352&cHash=311b26ecd2&tx_ttnews[tt_news]=12427">Lynne's Profile </a> What is a Customer Care Manager? The customer service department is responsible for ensuring that the customer receives an efficient after care service, once they have purchased their new home. As a Customer Care Manager would deal with the day-to-day role as a Customer Service Advisor but would also manage and take a more senior role in dealing with these issues. How can you become a Customer Care Manager? There are no real qualifications that you need to work in the customer service sector just a good set of skills (see below). Skills Needed Excellent communication/interpersonal skills Letter writing skills – (good English) Good problem solving skills Listening Skills Calming nature/influence Knowledge of the industry.
