<a href="/index.php?id=2352&cHash=0f223bb17b&tx_ttnews[tt_news]=12428">Donna's Profile</a>
What is a Customer Service Advisor?
The customer service department is responsible for ensuring that the customer receives an efficient after care service, once they have purchased their new home.
A Customer Care Adviser would communicate with all customers from new acquisition to surrounding neighbours who require answers to specific non-related sales issues and make sure they get the care they need. They would also deal with any concerns or complaints a customer may have.
How can you become a Customer Service Advisor?
There are no real qualifications that you need to work in the customer service sector just a good set of skills (see below).
Skills Needed
Excellent communication/interpersonal skills
Letter writing skills – (good English)
Good problem solving skills
Listening Skills
Calming nature/influence
Knowledge of the industry.