<a href="/index.php?id=2352&cHash=0f223bb17b&tx_ttnews[tt_news]=12428">Donna's Profile</a> What is a Customer Service Advisor? The customer service department is responsible for ensuring that the customer receives an efficient after care service, once they have purchased their new home. A Customer Care Adviser would communicate with all customers from new acquisition to surrounding neighbours who require answers to specific non-related sales issues and make sure they get the care they need. They would also deal with any concerns or complaints a customer may have. How can you become a Customer Service Advisor? There are no real qualifications that you need to work in the customer service sector just a good set of skills (see below). Skills Needed Excellent communication/interpersonal skills Letter writing skills – (good English) Good problem solving skills Listening Skills Calming nature/influence Knowledge of the industry.
