NAME: Emma Roberts
COMPANY/REGION: Redrow Group services Limited
JOB TITLE: Human Resources Assistant
DEPARTMENT: Human Resources
WHAT DOES YOUR DEPARTMENT DO?
The Human Resources Department is responsible for a variety of people issues . The department is responsible for:-
Ensuring the Regional companies deal with people issues legally and follow best practice by developing policies and procedures and ensuring they are adhered to.
The department provides practical guidance to line management on a range of issues including discipinaries, attendance and staffing issues
The department is responsible for ensuring that the company operates at the correct staffing levels
The department deals with processing both weekly and monthly payroll
The department oversees all staff benefits and maintains and monitors salary levels
The department oversees all recruitment helping to ensure that the process is quick and effective
The department deals with issuing a range of documents including contracts of employment, leavers. Promotions and transfers as well as standard letters for disciplinary procedures.
WHAT DO YOU DO ON A DAY-TO-DAY BASIS?
My day to day role is very varied and can be made up of some of the following tasks:
Statistical analysis – Turnover, absence, recruitment etc
Liase with employees/management/external contacts to provide advice and guidance
Produce, develop and implement HR policies and procedures
Updating benefit memberships – Company healthcare scheme, pension, IP, SAYE.
Oversee maternity and paternity applications.
Oversee and monitor central recruitment process- placing ads, selection and interview guidance.
Assist/ advise with Grievance and Disciplinary process and production of necessary correspondence.
Assist and advise with long term absence issues.
Process Weekly/Monthly payroll.
Issuing contracts / Change of particulars.
Dealing with leavers/starters.
WHAT DO YOU LIKE ABOUT WHAT YOU DO?
I enjoy advising line managers on employment issues, in particular dealing with management of absence, disciplinary cases and grievance cases, taking into consideration employment legislation.I also enjoy contributing to improving our HR processes and procedures through tightening HR policies to ensure we are providing better information and guidance to line managers.
WHY DID YOU CHOOSE THIS CAREER?
I wanted to go into an area that would allow me to progress and one that would keep me interested and challenged. I chose a career in HR after doing a summer placement in a HR department and found that I enjoyed the work and the variety of tasks that it involved.
WHAT QUALIFICATIONS DID YOU NEED TO GET THIS JOB?
Initially there are no qualifications needed to get into a HR role but a good overall standard of education would be beneficial and to progress you can study towards the professional qualifications - (CIPD) Certificate from the Institute of Personnel and Development. This qualification is ideal to help develop and progress in HR
IS THERE ANY PARTICULAR ADVICE YOU WOULD GIVE A GRADUATE OR TRAINEE LOOKING FOR A JOB IN YOUR WORK AREA?
HR is a very competitive field to get into. To help get the best start you can I would start your CIPD qualification as soon as possible and if studying i.e. university or college look to try and get a work placement in HR so that you have some experience in HR as this looks good on your CV